Refund and Returns Policy

Overview

RETURNS POLICY

If you accidentally order an incorrect part you can return it within 60 days, in the condition that you received it and we will happily provide an exchange or refund.

Please use due diligence in checking hard parts for correct fitment before removing from the packaging. Brake pads will not be accepted once they have been removed from their clear plastic packages.

Before sending your items back, please contact us at sales@sbkimports.com.au for a return authorisation. Once the return has been authorised you will need to repackage the item and send it back to us at your cost.

RETURN TERMS AND CONDITIONS

All returns MUST be authorised by SBK Imports before goods are returned. To do this you need to email sales@sbkimports.com.au and one of our team members will assist you. 

All items returned for refund or exchange must be returned in the original condition. Any packaged goods must be returned with the packaging in its original condition or may not be accepted. If the packaging or goods are not in their original condition they could be subject to a restocking fee to be determined by SBK Imports.

Need help?

Contact us at sales@sbkimports.com.au for questions related to refunds and returns.